Cookie Policy

1. What cookies are

Cookies are small files stored on your device when you access the platform. They allow us to recognise the browser, keep the session active and remember preferences between visits. We also use equivalent technologies, such as the browser’s local storage.

2. Necessary cookies

Essential to the operation of the service: authentication, session maintenance, security and load balancing. They cannot be switched off, as without them the platform will not function correctly.

3. Preference cookies

Store choices that make the experience more comfortable, such as interface language, active profile, volume, subtitles and preferred playback quality.

4. Analytics cookies

Collect aggregated information about use of the platform — most visited screens, loading performance and errors — to guide improvements. Reports are statistical and do not identify the user individually.

5. Marketing cookies

Allow us to measure campaign effectiveness and present more relevant communications about Kivora TV outside the platform. They are activated only with express consent.

6. Managing preferences

On first visit we display a notice allowing you to accept all cookies, refuse optional ones, or configure them category by category. Your choice is recorded and may be changed at any time through the same preferences panel.

You may also block or remove cookies directly in your browser settings. In that case, some features may not operate as expected.